StreamTwin Privacy Policy

StreamTwin ("we", "the app") is an AI streaming assistant. This policy explains what we collect and how we use it.

What we collect

• Account: your email address (for sign-in) and a password (stored hashed by our auth provider — we never see it).
• Profile you enter: your name, your public Kick channel handle, your city, and the content direction you describe in onboarding.
• Stream data: publicly available metrics from your Kick channel (viewer counts, chat rate, category) used to coach and build your history.
• Content you create: calendar events, goals, plans, and brand-deal notes you save.
• Podcast episodes: the guest details and notes you enter for episode prep, and which questions you mark as asked.
• Live copilot audio (Studio, only while you switch it on): short clips of the room, sent for transcription. The clips are not stored; the text transcript is saved with that episode so the copilot can follow the conversation, and is deleted with the episode or your account.
• Usage: basic feature usage to enforce fair-use limits and improve the app.

How we use it

To provide the app's features: live coaching, event/trip planning, clip captions, brand-deal suggestions, podcast prep and debriefs, and your calendar. We do not sell your personal data.

Aggregate question insights. We combine how audiences responded after questions across many shows into anonymized, aggregate statistics (for example, "questions about turning points held more viewers"). These never identify you, your guests, or your show, and never include transcripts.

Third parties who process data for us

• Anthropic (Claude) — processes the prompts/context needed to generate director advice, plans, and captions.
• OpenAI — transcribes live copilot audio clips (Studio).
• Supabase — stores your account and content securely.
• Kick — we read your channel's public data.
• Booking/affiliate links open third-party sites (airlines, Airbnb, OpenTable, etc.) governed by their own policies.

Your choices

You can delete your account and all associated data at any time from inside the app (Profile → Delete account). You can also sign out at any time.

Contact

Questions: justin@immersiverseos.com